HOTOP SILICONE HOSE FACTORY

FAQs

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Sample Policy

03/24/2026

Transparent sample terms for custom silicone hoses, with testing and refund options to reduce your procurement risk.

Q1: Is there a sample fee for custom hoses?

A reasonable sample fee applies (covers mold/material/production costs), based on design complexity. No hidden charges—we share the fee upfront.


Q2: Is the sample fee refundable?

Yes! Sample fees are partially/fully refundable when you place a mass order (refund ratio tied to order quantity, stated clearly in advance).

Q3: Can I get free standard samples?

We provide free standard stock samples for material/performance testing. You only cover international shipping costs.

Q4: Are samples tested before shipment?
Yes. All samples pass strict testing: size accuracy, heat/pressure resistance, material quality, and appearance. Only qualified samples are sent to you.

Ready to Start Your Custom Project? Send your drawings, samples, or requirements to our team. We’ll reply within 24 hours with a free quote and tailored solution!

Please feel free to contact us:

Email: sales@silicone-hose.com

Phone / WhatsApp / WeChat: +86-136-6607-9418

Or fill out the Contact Us form on our website and we’ll get back to you within 24 hours.

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